Privacy Policy

This Privacy Policy describes how Superlewis Solutions Inc. (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the www.superlewis.com website (the “Site”) and in connection with all related products and services offered by the Company, including SEO Packages, content creation, and consulting services.

Summary: This policy explains what information we collect when you use our SEO services, how we use it, your privacy rights, and how to contact us. We collect information you provide directly (like contact details), use it to deliver and improve our services, share it only with necessary providers, and protect it with industry-standard security. You have rights to access, correct, or delete your data.

Table of Contents

Information We Collect

Personal Data

We collect personal identification information that you voluntarily provide when you: purchase a service, fill out a contact or project form, create an account, or contact us for support. This may include your name, email address, phone number, business name, website URL, billing information, and any other details you choose to provide about your project.

Automatically Collected Data

When you visit our Site, we may automatically collect non-personal identification information such as browser type, device type, operating system, referring website, pages viewed, time spent, and IP address. This data helps us understand user experience and improve our services.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and for basic site functionality (such as keeping you logged into your client account). You can control cookie settings through your browser. Essential cookies cannot be disabled as they are required for core site functions like processing payments and user logins.

How We Use Your Information

We use the information we collect for the following business purposes:

  • To create, deliver, and manage your SEO projects and services.
  • To process transactions and send related information (e.g., confirmations, invoices).
  • To communicate with you about your account, projects, or support requests.
  • To improve our website, services, and customer experience.
  • To send periodic emails regarding your order, company news, or service updates (you may opt-out at any time).
  • To comply with legal obligations and enforce our terms of service.

How We Share Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting our business (such as payment processors like Stripe/PayPal, email service providers, or analytics services like Google Analytics), or servicing you, so long as those parties agree to keep this information confidential and use it only for the services they provide to us.
  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with services, comply with legal obligations (such as tax, accounting, or legal requirements), resolve disputes, and enforce our agreements.

For example, we retain account and purchase information for a minimum of 7 years to comply with financial record-keeping laws. Client project data is retained to facilitate ongoing service and support.

Your Data Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request erasure of your personal data, subject to certain legal exceptions.
  • Objection or Restriction: Object to our processing of your data or request we restrict its use.
  • Portability: Request a transfer of your data to another service provider.

How to Exercise Your Rights

To exercise any of these rights, or to request data deletion, please contact us at admin@superlewis.com. We will respond to your request within 30 calendar days. For your protection, we may need to verify your identity before processing certain requests.

Data Security

We implement industry-standard security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure payment processing, and controlled internal data access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Site may contain links to other websites (e.g., for tools we recommend) or embedded content (e.g., videos, social media feeds). These third-party sites have their own independent privacy policies. We have no responsibility or liability for their content or activities. We encourage you to review their policies before engaging.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date below. We encourage you to review this page occasionally to stay informed.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Superlewis Solutions Inc.
Email: admin@superlewis.com

Last Updated: January 17, 2026

Returns and Refunds Policy

We are committed to customer satisfaction and transparency. If you are not fully satisfied with our SEO Product or SEO Subscription services, we offer a 30-day money-back guarantee.

Eligibility: You may request a full refund within 30 calendar days of your original purchase date. Refunds are only available to first-time customers and apply to the SEO Product and SEO Subscription services only.

Exclusions: Refunds do not apply to any custom services, bespoke consulting, or services already rendered in full within the 30-day period. If we have already created and delivered custom SEO content, strategies, or link-building campaigns, those components are non-refundable.

How to Request a Refund: Email us at admin@superlewis.com with your order number and reason for the refund request. We will process eligible refunds within 5–10 business days.

Refunds will be issued to the original payment method used at the time of purchase. If you have any questions, feel free to reach out via our contact form or email.